Zakirin
XPeng’s entry into the Malaysian market has been met with significant excitement, but an early hurdle has emerged for the brand’s flagship MPV. Bermaz XPeng, the official distributor of XPeng vehicles in Malaysia, has officially issued a recall campaign for the XPeng X9 due to potential faults discovered in its front air suspension system.
Article Summary
- Affected Vehicles: The recall targets XPeng X9 units manufactured before 11 August 2025.
- The Defect: Production irregularities may cause the front air springs to leak air over time, a process accelerated by environments with high temperature and humidity.
- The Rectification: A complete, complimentary replacement of the front air suspension assembly, backed by an impressive 8-year or 160,000 km extended warranty on the newly installed components.
Understanding the Air Suspension Failure
Globally, this recall involves 33,473 X9 vehicles manufactured between 8 August 2023 and 11 August 2025, according to a recent filing made with the China State Administration for Market Regulation (SAMR).
The core of the issue lies in manufacturing anomalies within the front air springs. Following prolonged exposure to high heat and humidity—weather conditions that are native to Malaysia—these springs can suffer from gradual air pressure drops. If a leak occurs, drivers will likely be notified by a malfunction indicator and warning messages on the MPV’s digital display screens. In extreme cases, this depressurization can negatively impact the vehicle’s handling dynamics and pose a significant safety hazard on the road.
Rectification Process & Extended Coverage
Bermaz XPeng is taking proactive measures to minimize ownership headaches. The company is coordinating closely with regional partners and authorities to guarantee that parts supply, technical procedures, and service capacities are fully prepared to address the recall smoothly.
For Malaysian units confirmed to be affected, the distributor will replace the entire front air suspension setup completely free of charge. To reassure buyers of the vehicle’s long-term reliability, XPeng is attaching a robust extended warranty specifically for the replaced components.
Recall Details & Warranty Extension
| Coverage Metric | Warranty Detail |
| Replacement Cost | Fully Complimentary (Parts & Labour) |
| Extended Warranty Period | 8 Years |
| Mileage Limit | 160,000 km (whichever comes first) |
| Warranty Start Date | Commences from the vehicle’s original registration date |
| Transferability | Fully transferable to subsequent owners |
Next Steps for Malaysian Owners
Customer safety and transparent communication remain the highest priorities for Bermaz XPeng. Owners who suspect their vehicle falls within the affected production window are encouraged to be proactive.
Appointments for the rectification work can be scheduled directly through the official XPeng mobile application, which will facilitate a booking at the nearest authorized XPeng service center. Alternatively, owners can seek assistance or verify their vehicle’s recall status by calling the XPeng Malaysia customer service hotline at 03-7627-3883.
While a recall is rarely an ideal scenario for a newly introduced brand, Bermaz XPeng’s swift action, transparent communication, and generous extended warranty highlight a strong commitment to long-term customer satisfaction and safety in the Malaysian market.
