Akmal Azhar
New facility reinforces BMW’s “Relax. We Care.” commitment to premium aftersales service and future-ready mobility solutions
Petaling Jaya, 9 June 2025 – BMW Group Malaysia, in partnership with Quill Automobiles, today unveiled its new Quill Body & Paint Centre, marking a significant milestone in the premium automaker’s aftersales excellence. Located strategically in Petaling Jaya’s business district, the cutting-edge facility is designed to deliver BMW-certified precision repairs, reinforcing the brand’s Relax. We Care. customer support promise.
Elevating the Premium Ownership Experience
The Relax. We Care. initiative integrates advanced services such as the BMW Service Promise, BMW Proactive Care, and BMW ConnectedDrive, offering customers real-time vehicle diagnostics, expert technical support, and seamless service scheduling via the My BMW App. Complementing these features is the BMW Service & Repair Inclusive (BSRI) programme, which provides up to 6 years of service coverage and an 8-year high-voltage battery warranty for electric vehicles, alongside 24/7 BMW Roadside Assistance.
Benjamin Nagel, Managing Director of BMW Group Malaysia, stated, *”At BMW Group Malaysia, we are committed to delivering *Sheer Driving Pleasure* at every touchpoint of the ownership journey. The new Quill Body & Paint Centre exemplifies our dedication to innovation, precision, and customer-centric service, ensuring peace of mind for all BMW drivers.”*
Unmatched Repair Capabilities and Expertise
Spanning 15,625 square feet, the facility is equipped with:
- 10 dedicated repair bays
- 2 advanced spray booths
- 4 preparation bays for seamless workflow
- A specialised Mixing room for precision colour matching
- A Car-O-Liner frame alignment system for manufacturer-grade diagnostics
A team of 11 BMW-certified technicians employs the latest tools and technologies to deliver comprehensive services, including collision repair, paint restoration, wheel refurbishment, and windshield replacement. The centre is also future-ready, with infrastructure and training to handle electric vehicle repairs, including high-voltage battery systems and carbon fibre components.
Alex Tang, Dealer Principle of Quill Automobiles, added, “As a leading BMW dealership, we are proud to introduce this state-of-the-art facility. Our mission is to restore every vehicle to its optimal condition, ensuring our customers continue to enjoy the unparalleled driving experience that defines BMW.”
Preparing for the Future of Mobility
The centre underscores BMW Group Malaysia’s commitment to sustainable and advanced mobility solutions. With specialised training programmes for technicians, the facility is equipped to meet the growing demands of electric and high-performance vehicles, aligning with global trends towards electrification and innovative automotive technologies.
Operating Hours and Location
The Quill Body & Paint Centre is open Monday to Friday (8:30 AM – 5:30 PM) and Saturday (8:30 AM – 1:00 PM), closed on Sundays and public holidays. It is located at Lot 12, Jalan 51A/241, Seksyen 51a, 46100 Petaling Jaya, Selangor.
About BMW Group Malaysia
BMW Group Malaysia is the national representative of BMW AG, overseeing the wholesale, marketing, and aftersales services for BMW, MINI, and BMW Motorrad vehicles. With 39 dealerships nationwide, the company is dedicated to delivering premium mobility experiences and sustainable innovation.
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